Last updated: 14/08/2025
heyLOKAL is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all our users.
We believe that everyone should have equal access to local business information and services, regardless of their abilities or the technology they use to access our platform.
heyLOKAL strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible to people with disabilities including:
We have implemented the following accessibility features on our website:
We regularly test our website's accessibility using various methods:
While we strive for full accessibility, we acknowledge some current limitations:
Some third-party widgets (maps, payment forms) may not be fully accessible. We are working with vendors to improve these components.
Business listings and user reviews may not always follow accessibility best practices. We provide guidelines to help users create accessible content.
Some advanced features like the booking calendar may require additional assistive technology support. We offer alternative booking methods.
Our website is designed to be compatible with the following assistive technologies:
heyLOKAL is designed to work with recent versions of the following browsers and devices:
We are committed to continuously improving accessibility. Our ongoing efforts include:
Regular Audits: Quarterly accessibility assessments by external experts
Staff Training: Ongoing accessibility training for all team members
User Feedback: Incorporating feedback from users with disabilities
Technology Updates: Staying current with accessibility best practices and standards
heyLOKAL aims to comply with relevant accessibility legislation:
We welcome your feedback on the accessibility of heyLOKAL. Please let us know if you encounter accessibility barriers:
Email: accessibility@heylokal.com
Phone: +44 20 XXXX XXXX
Response Time: Within 5 business days
If you need information in alternative formats, we can provide:
If you are not satisfied with our response to your accessibility concern, you may contact:
This accessibility statement was last reviewed on 14/08/2025 and is reviewed annually to ensure it remains accurate and up-to-date with our accessibility efforts.