Last updated: 14/08/2025
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.
heyLOKAL uses cookies to enhance your experience, analyse website traffic, and provide personalised content. This policy explains what cookies we use, why we use them, and how you can manage them.
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take.
These cookies help us understand how visitors interact with our website by collecting information anonymously.
These cookies allow the website to remember choices you make and provide enhanced features.
These cookies track your browsing habits to show you relevant advertisements and measure campaign effectiveness.
Below is a comprehensive list of cookies used on our website:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| auth-token | Maintains user login state | Session | heyLOKAL |
| cart-session | Stores booking cart items | 24 hours | heyLOKAL |
| csrf-token | Security protection against cross-site requests | Session | heyLOKAL |
| cookie-consent | Stores your cookie preferences | 1 year | heyLOKAL |
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users for analytics | 2 years | Google Analytics |
| _ga_* | Stores session state for analytics | 2 years | Google Analytics |
| _gid | Stores user interaction data | 24 hours | Google Analytics |
| _gat | Throttles request rate to analytics | 1 minute | Google Analytics |
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook pixel for advertising | 3 months | |
| fr | Facebook advertising targeting | 3 months | |
| __utma | Google Ads conversion tracking | 2 years | Google Ads |
Some cookies on our website are set by third-party services. We use these services to enhance your experience and provide additional functionality.
Note: Third-party cookies are governed by the respective companies' privacy policies. We recommend reviewing their policies for detailed information about their data practices.
When you first visit our website, you'll see a cookie consent banner. You can:
You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:
While you can disable cookies, please note that this may affect your experience on our website:
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. When we make changes:
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@heylokal.com
Subject: Cookie Policy Enquiry
Address: heyLOKAL, London, United Kingdom
For general privacy enquiries, please see our Privacy Policy or contact our Data Protection Team.
You can change your cookie preferences at any time by clicking the button below.
This will open your personalized cookie preferences where you can enable or disable different types of cookies.