Pyramid Pharmacy

Convenient

Totally unprofessional experience. I booked an appointment via the NHS app for a COVID vaccine. Upon arrival, I was told that my condition no longer qualified because “the criteria have changed.” I had checked the NHS eligibility guidelines before booking and confirmed that I was eligible, so I asked them to double-check. After some discussion, they admitted that I was indeed eligible. A few minutes later, I was informed that they had no vaccine stock available and was advised to “call next time” before coming in. When I pointed out that the whole purpose of booking online is to ensure that the pharmacy has the necessary stock, the response I received was shocking: “It’s just an online booking.” That level of carelessness and dismissiveness convinced me never to trust this pharmacy with my health again.

Pyramid pharmacy is a bright new pharmacy in East Greenwich. They have taken the time to get to know me this year since I became unwell with a nasty respiratory virus. Thank you to the owner for issuing me with an emergency prescription and for taking time to listen as I continue a long recovery process.

I've done Wax Removal at this pharmacy. The pharmacist was very friendly and helpful. The process was quick and efficient.