The Spa at Beckenham by Mytime Active

Terrible communication, good luck getting a response if you have any issues. They also charge extortionate fees to cancel membership.

Swimming changing rooms can be cleaner and more hygenic. Otherwise friendly staff

See photo. Bins overflowing, other bin bag full of rubbish next to full bin for entirety of our stay (2 hours), gate to stop children escaping left wide open (15 mins) and 3 staff members with nobody to serve just sitting chatting. Probably just a weekend job for these young staff, the issue is clearly a management one in that they have no guidance in how to run something properly. Every light fitting, corner, exposed pipe or conduit absolutely caked in dust, like 5cm worth. Mediocrity at its finest.

Changing rooms are filthy. Worst changing room and shower area I have ever been to. And the pool is very high price. Actually more expensive for a swim than the olympic pool aquatics centre in Stratford. I don't understand how they can charge such a high price when the changing rooms look like something out of a zombie apocalypse film.